1. Booking Conditions
Corfu-Holiday-Choices Travel Agency acts as a booking agent on behalf of all the hotels, apartments and villas featured on this website and your contract will be made with these accommodation providers.Transport may also be arranged on request. Please read the booking terms and conditions carefully, before making a booking with our Agency. The term and conditions apply to all bookings made with our agency and to all members of your party. If you book more than 6 weeks before your arrival date in the accommodation we require you to pay a deposit of 30% of the total booking value, when you book.
The balance will be payable 5 weeks before departure.
2. Your Contract with accommodation featured on this website
When you book accommodation, we send you an e-mail confirmation of your booking and it is at the time that we send this confirmation that a binding contract comes into existence. The date of the contract is the date that appears on the confirmation. The contract is subject to these booking conditions. All booking conditions will apply including cancellation charges. Once the contract is made, the accommodation owner is responsible to provide you with what you have booked and you are responsible to pay for it, in each case, subject to these booking conditions, and any other terms and conditions specific to the relevant accommodation. If you want to cancel or change your booking later, you may have to pay amendment or cancellation costs (described below), which may be as much as the whole accommodation cost. In parties of two or more people, the person who makes the booking, accepts responsibility for making all payments to us for all members of the party. Should you wish to make an amendment or cancel your booking, we must receive confirmation by e-mail. We will only accept confirmation from the person that makes the original booking. If you are aged under 18 (on date of departure) and your parents or guardians are not travelling with you, they must write to us with their written consent.
3. Payments
The holiday Booking must be paid for at least 5 weeks before the scheduled date of departure or if the contract is made later than 5 weeks before the scheduled date of departure it must be paid for in full. If you book more than 5 weeks before your arrival date, we require you to pay a deposit of 30% of the total booking value, when you book. The balance will be payable 5 weeks before departure. Unless you advise us that you wish to cancel your booking before the balance due date, we will automatically take payment from your credit card of the balance due. By agreeing to these booking conditions, you consent to this procedure.
Payment may be made by any major credit card or bank transfer. Please note: Your booking may be cancelled, if you fail to make payment on time and you would then be liable to pay the accommodation provider the cancellation charges set out below. Payment for incidental extras (e.g. mini bars, telephone charges, etc.) has to be made directly to the accommodation provider, when you check out.
4. If you wish to make changes to your accommodation booking
If you want to change any details of your booking, after we have sent your confirmation, we will do our best to help. However, the accommodation provider has no obligation to make any change, although it will permit you or any member of your party who is prevented from travelling to transfer the booking to someone else, provided you give us reasonable notice of the transfer (see conditions below). You must confirm any change by e-mail.There is an amendment fee for any alteration to a booking. If you change the number of people booked, the accommodation price will be re-calculated for the new party size. If ,for example, your party is reduced in number, this may mean that accommodation is under-occupied and each of the remainder of your party may have to pay more. If you wish to make any change to your booking while on holiday (e.g. upgrading accommodation or extending your stay), all requests are subject to availability and any extra cost must be paid immediately.
5. Special Requests
If you have any special requests that do not form part of the standard accommodation services as described in this website (for example, special requirements) please let us know in writing at the time of booking. We will pass on all such requests to the relevant accommodation provider, but unfortunately cannot guarantee that they will be met. Furthermore, if the accommodation provider is unable to meet such requests, neither we, nor they, can have any liability to you in this respect.
6. About cancelling accommodation booking
A. The accommodation provider starts to incur costs for your booking from the time it is confirmed. The closer it is to the time of your planned holiday, the less likely they are to re- sell it. Therefore, if you cancel your booking, a charge has to be made and the later the cancellation, the more that charge will be. If you wish to cancel a confirmed booking, this must be done by e-mail by the person in whose name the booking is made (lead name). Cancellation charges will be calculated as set out in the table below and will be notified to you within two weeks of cancellation. (Please remember these charges also apply, if you have failed to make payment on time and we cancel your booking).
Cancellation terms.
- More than 35 days before the departure date any deposit (30%) will be forfeited.
- Within 35-15 days of departure, 50% of the cost of the holiday is forfeited.
- Within 7-14 days of departure , 70% of the cost of the holiday is forfeited.
- Within 6 days or less until departure 100% of the cost of the holiday is forfeited.
Charges as a percentage of total accommodation booking value.If one or more members of your party cancel, this may mean that accommodation is under-occupied and the price of the remaining members of your party may be increased to reflect this. If the accommodation provider makes a change to your booking, we will inform you as soon as possible before your departure, but will have no other liability towards you. No refunds can be given for stays that are ended earlier than planned.
B. Our agency will do everything in its power to avoid having to make any changes to any bookings. If, in the unlikely event that we are informed by the accommodation owner that they are unable to provide the accommodation which you have booked, we will try to provide you with similar accommodation of equal standard. If we are unable to do this or you prefer not to accept our alternative, you may cancel free of charge.
7. Our responsibility to you for your Booking
Because we are acting only as a booking agent we have no liability for any of the accommodation arrangements and in particular no liability for any illness, personal injury, death or loss of any kind, unless caused by our negligence. Any claim for damages for injury, illness or death arising from your stay in the accommodation, must be brought against the owner of the accommodation and will be under the jurisdiction of the law of the country in which the accommodation is based.
8. Indemnity
When you book accommodation through Corfu Holiday Choices you accept responsibility for the proper conduct of yourself and your party during your stay. The accommodation provider reserves the right at any time to terminate (before or after departure) your holiday or that of any member of your party due to your or their misconduct, within their reasonable opinion. Full cancellation charges will then apply and no refund will be given. Furthermore, the accommodation owner shall be under no obligation whatsoever to pay compensation or meet any costs or expenses that may occur as a result of us terminating your booking, in accordance with this paragraph. If your actions or those of any member of your party cause damage to the accommodation in which you are staying, you agree to fully indemnify us against any claim (including legal costs) made against the accommodation owner. Finally, you are also liable to make a reimbursement to the accommodation provider for any damage caused, before you end your stay.
9. Room Allocation
After registration, on arrival at your accommodation, you will be allocated a room. Please note: when travelling on flights departing from the UK or any other country after midnight, your room will be reserved from the previous day. You must therefore, normally check out of your room at 12 noon on the day before a night flight home or on the departure for an evening flight.
10. Prices
Please note that rates are subject to change until your booking is confirmed. The rates that are quoted to you at time of booking will not change.
11. Deposits
Deposits must be received one week after time of booking. Otherwise,the booking is automatically cancelled. Deposits are non-refundable.
12. Housekeeping
Most, but not all,accommodations are cleaned three times per week and there is a weekly linen change.Please check each individual accommodation description for specific cleaning and housekeeping details or request any specific details from us via e-mail pertaining to the upkeep of your accommodation.
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